What should I do if my Pass is lost or stolen?

If your Interrail Pass is lost or stolen it can't be replaced, meaning you can't get a new copy with the same Pass number. You will either have to buy a new Pass or replacement train tickets to continue travelling. If you bought Pass Protection at the time of ordering your Interrail Pass with Interrail.eu, these extra travel costs are covered up to the remaining value of your Interrail Pass.

If you bought Pass Protection and you lost your Interrail Pass while travelling, follow these simple steps.

If you haven't bought Pass Protection, you can order a new Interrail Pass and have it shipped to your hotel or hostel address in Europe. You could also buy one from an international train station in Europe, or purchase point-to-point tickets.

Can I get compensation for train delays?

I returned my Interrail Pass after my trip. When will I receive my gift?